Privacy policy
Privacy Policy
Effective date: 28/06/2025
Trading AI is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website and services.
1. Data We Collect
We only collect personal data that is strictly necessary for the functioning of the service:
- Email address (provided at registration or subscription)
- Usage data (such as pages visited, time spent, and interaction logs, collected via cookies or analytics tools)
- Financial data related to subscriptions (e.g., transaction IDs, payment status)
We do not collect sensitive personal data (e.g., health, political opinions, etc.).
2. Purpose of Data Collection
We collect and process personal data for the following purposes:
- To create and manage your user account
- To provide access to free and premium prediction services
- To send important service updates or technical notifications
- To improve our services through anonymous usage statistics
- To comply with legal obligations
- To allow recording, hosting, and analysis of certain usage data by third-party services (e.g., analytics, hosting, CRM platforms)
- To process payments and manage subscriptions through our payment management partner
3. Legal Basis for Processing
We process your personal data based on:
- Consent: when you voluntarily register or subscribe
- Contractual necessity: for account access and premium content delivery
- Legal compliance: where required by law (e.g., for invoicing)
You may withdraw your consent at any time by contacting us or unsubscribing from communications.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. These may include:
- Session cookies (essential for navigation)
- Analytics cookies (to understand user behavior)
You may configure your browser to refuse cookies, although some features may no longer function correctly.
5. Data Sharing with Third Parties
Some of the data we collect may be shared with trusted third-party services to help us operate our platform:
- Analytics providers (e.g., Google Analytics)
- Hosting platforms
- Email communication services
- Subscription and payment processors
Financial data is stored and managed by the Paid Member Subscriptions plugin provided by Cozmoslabs, which handles subscription access, payments, and billing information. Cozmoslabs complies with GDPR and industry-standard security practices to ensure the protection of your data.
All third-party services are contractually obligated to protect your data and use it only for the purposes we define.
6. Data Retention
We retain your personal data only for as long as necessary:
- Email addresses: stored until account deletion or withdrawal of consent
- Usage logs: stored anonymously for statistical purposes for up to 12 months
- Financial and billing records: stored as required by law (e.g., for accounting and tax purposes)
You can request deletion of your account and all associated data at any time.
7. Data Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. This includes:
- SSL encryption
- Secure servers
- Restricted access to user data
8. Your Rights (GDPR)
As a user based in the European Union, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Withdraw your consent
- Lodge a complaint with your national Data Protection Authority (e.g., CNIL in France)
To exercise these rights, contact us at: tradingaicontact@gmail.com
9. Changes to this Policy
We reserve the right to update this Privacy Policy. Any changes will be published on this page with a new effective date. You are encouraged to review this page regularly.
10. Contact
For any questions regarding this Privacy Policy or your personal data:
📧 Email: tradingaicontact@gmail.com